1. About Pilot Light
Pilot Light Pty Ltd (ABN 82 674 835 904) ("Pilot Light", "we", "us", "our") is a software development and venture studio registered in Queensland, Australia. We provide full-service digital product development through our studio practice and the Release1 programme — a fixed-price, fixed-timeline engagement designed to take a client's concept to a market-ready digital product.
2. Services
Pilot Light offers the following services:
• Release1 Programme: A structured 90-day engagement to design, build, and deliver a market-ready digital product (web or mobile application) at a fixed price, with full intellectual property transferred to the client upon completion.
• Studio Services: Custom software architecture, system modernisation, enterprise security, and scalable platform development for businesses with more complex or ongoing requirements.
• Consulting and Advisory: Strategic product and technology advisory services provided on an engagement basis.
The specific scope, deliverables, timeline, and pricing for any engagement will be set out in a separate written agreement (Statement of Work or Project Agreement) between Pilot Light and the client. In the event of any inconsistency between these Terms and a Project Agreement, the Project Agreement will prevail.
3. Eligibility
By engaging Pilot Light's services, you represent and warrant that:
• You are at least 18 years of age;
• You have the legal authority to enter into a binding agreement on behalf of yourself or the entity you represent;
• Your use of our services does not violate any applicable law or regulation.
4. Quotes, Proposals and Agreements
Any quote or proposal issued by Pilot Light is an invitation to engage, not a binding offer, unless explicitly confirmed in writing by an authorised representative of Pilot Light. Engagements are formalised through a signed Project Agreement or Statement of Work. No work will commence until a Project Agreement has been executed and any required deposit or initial payment has been received.
5. Payment Terms
Payment terms for each engagement will be specified in the relevant Project Agreement. Generally:
• A deposit is required prior to commencement of work, the amount of which will be specified in the Project Agreement;
• Milestone payments may be structured across the engagement;
• Final payment is due prior to or upon delivery of the final deliverables;
• All fees are quoted and payable in Australian Dollars (AUD) unless otherwise agreed in writing;
• Invoices are payable within fourteen (14) days of issue unless otherwise stated;
• Late payments may attract interest at the rate of 2% per month compounding, calculated from the due date.
Pilot Light reserves the right to suspend or cease work in the event of non-payment.
6. Intellectual Property
Upon receipt of full and final payment for an engagement, Pilot Light assigns to the client all intellectual property rights in the deliverables produced under that engagement, including source code, design files, and associated documentation, as specified in the Project Agreement.
Until full payment is received, all intellectual property in the deliverables remains the property of Pilot Light.
Pilot Light retains ownership of any pre-existing intellectual property, tools, frameworks, libraries, or methodologies used in the delivery of services. Where third-party software, open-source components, or licensed assets are incorporated into deliverables, the relevant third-party licences will apply.
Pilot Light may reference the client's project name and general outcome in its portfolio and marketing materials unless the client requests otherwise in writing.
7. Client Responsibilities
To enable Pilot Light to deliver services effectively, the client agrees to:
• Provide timely, accurate, and complete instructions, feedback, and materials as reasonably required;
• Make appropriate personnel available for scheduled meetings, reviews, and approvals;
• Notify Pilot Light promptly of any changes to requirements, constraints, or business context that may affect the engagement;
• Ensure that any materials provided to Pilot Light do not infringe the intellectual property or other rights of any third party.
Delays caused by the client's failure to fulfil these obligations may result in revised timelines or additional costs, which will be communicated in writing.
8. Confidentiality
Both parties agree to keep confidential all non-public information disclosed by the other party in connection with an engagement ("Confidential Information"). Confidential Information does not include information that:
• Is or becomes publicly available through no fault of the receiving party;
• Was already known to the receiving party prior to disclosure;
• Is independently developed by the receiving party without reference to the Confidential Information;
• Is required to be disclosed by law, regulation, or court order.
Confidentiality obligations survive the termination of any engagement for a period of three (3) years.
9. Warranties and Disclaimers
Pilot Light warrants that services will be delivered with reasonable care and skill in accordance with the agreed scope. Pilot Light does not warrant that deliverables will be free from all defects or that software will operate without interruption or error in all environments.
To the maximum extent permitted by applicable law, Pilot Light excludes all implied warranties, representations, and conditions not expressly stated in these Terms or a Project Agreement.
Nothing in these Terms excludes any guarantee, condition, warranty, or right that cannot be excluded under the Australian Consumer Law.
10. Limitation of Liability
To the maximum extent permitted by law, Pilot Light's total liability to the client for any claim arising out of or in connection with an engagement — whether in contract, tort, statute, or otherwise — is limited to the total fees paid by the client under the relevant Project Agreement in the twelve (12) months preceding the claim.
Pilot Light is not liable for any indirect, incidental, special, consequential, or punitive loss or damage, including loss of profits, revenue, data, business opportunity, or goodwill, even if advised of the possibility of such loss.
11. Termination
Either party may terminate an engagement in accordance with the terms set out in the relevant Project Agreement. In the absence of specific termination provisions:
• Either party may terminate for material breach if the breach is not remedied within fourteen (14) days of written notice;
• Pilot Light may terminate immediately if the client fails to make payment when due;
• Upon termination, the client will pay for all work completed to the date of termination at a pro-rata rate based on agreed milestones.
Clauses relating to intellectual property, confidentiality, limitation of liability, and governing law survive termination.
12. Governing Law
These Terms and any engagement with Pilot Light are governed by the laws of Queensland, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Queensland.
13. Changes to These Terms
Pilot Light may update these Terms from time to time. The current version will be published on our website with the effective date noted. Continued engagement with Pilot Light's services following publication of updated Terms constitutes acceptance of those Terms.
14. Contact Us
For any privacy-related enquiries, access requests, or complaints, please contact:
Company: Pilot Light Pty Ltd
ABN: 82 674 835 904
Address: Building 1/30 Chancellor Village Blvd, Sippy Downs QLD 4556
Email: paul@pilotlight.au
Phone: +61 414 611 743
